Two thumbs up to StarDanceShop! I ordered a custom smooth dress from them in mid-January. Alice was extraordinarily prompt at replying to my e-mails (I had a couple questions before/during the process). I received the dress this past weekend, within the expected shipping time, and it is absolutely gorgeous and fits perfectly. I am stoked and cannot wait until Showcase to debut it. Would definitely do business with them again in the future! Also, I had a rhythm dress made last year by DanceShoesOnline dot com, which is where I get all my shoes (also very happy with the shoes). I did not have any e-mail contact (not needed), but was very satisfied with that dress - fit great and delivered as promised. Got lots of compliments on it at the comp and Showcase where I wore it. (This is worlds away from the very first custom-made dress experience I had, which I had started a thread a year or two ago to ask about and vent my frustrations. Makes me regret that other experience even more).