Problems with TANGOCD.COM

Good morning everyone.
Can anyone help me? I ordered several CDs of tango TANGOCD.COM
the first time 15 cds and charged all on my credit card and I got 14 (in account on web site 'in production' but available at time of order), the second time I ordered and paid 18 and I got ony 12 where the order arrived on the account gives shipped.
No note and explanation from them and lots of weird thing my emails never replicated. Does anyone know their e-mail other than that specified from the website? Someone else has already ordered from them?
I write from Italy and sorry for my English.
Thanks, cordially

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