scullystwin42
Forum Master
They did to me, often! That sucks they didn't respond to you. And I think they do keep the popular Ray Rose's in stock. My Kalahari was in stock, but not the sport version.
Great Experiences with Ballroom Dance Vendors
- Thread starter j_alexandra
- Start date
Dancing Irishman
Forum Master
They might be doing their beginning of the semester vending circuit with the colleges and not responding as quickly as normal? The one or two times I've contacted them they responded within a day or so.
Thank you!! I had no idea that any DFers shopped with me. I appreciate the endorsement!
MiariDancewear
New Member
Thank you for mentioning us! Wish you were happier with our assortment - have you seen the new site and collection that launched last month? We always welcome feedback and would love to get your ideas on how we can improve to better serve our customers.
Two thumbs up to StarDanceShop!
I ordered a custom smooth dress from them in mid-January. Alice was extraordinarily prompt at replying to my e-mails (I had a couple questions before/during the process). I received the dress this past weekend, within the expected shipping time, and it is absolutely gorgeous and fits perfectly. I am stoked and cannot wait until Showcase to debut it. Would definitely do business with them again in the future!
Also, I had a rhythm dress made last year by DanceShoesOnline dot com, which is where I get all my shoes (also very happy with the shoes). I did not have any e-mail contact (not needed), but was very satisfied with that dress - fit great and delivered as promised. Got lots of compliments on it at the comp and Showcase where I wore it.
(This is worlds away from the very first custom-made dress experience I had, which I had started a thread a year or two ago to ask about and vent my frustrations. Makes me regret that other experience even more).
I ordered a custom smooth dress from them in mid-January. Alice was extraordinarily prompt at replying to my e-mails (I had a couple questions before/during the process). I received the dress this past weekend, within the expected shipping time, and it is absolutely gorgeous and fits perfectly. I am stoked and cannot wait until Showcase to debut it. Would definitely do business with them again in the future!
Also, I had a rhythm dress made last year by DanceShoesOnline dot com, which is where I get all my shoes (also very happy with the shoes). I did not have any e-mail contact (not needed), but was very satisfied with that dress - fit great and delivered as promised. Got lots of compliments on it at the comp and Showcase where I wore it.
(This is worlds away from the very first custom-made dress experience I had, which I had started a thread a year or two ago to ask about and vent my frustrations. Makes me regret that other experience even more).
dancelvr
Forum Master
Me too.
Hope you liked it as much as I did.
dancelvr
Forum Master
I ordered a pair of shoes from Paoul, in Italy, on... Monday. They arrived today.
SERIOUSLY??? That is impressive customer service. And the shoes are beautiful -- but, alas, too long. I will let you know how the returns process goes. Exchange, really. I am deeply in love with these shoes, and want the half size down.
SERIOUSLY??? That is impressive customer service. And the shoes are beautiful -- but, alas, too long. I will let you know how the returns process goes. Exchange, really. I am deeply in love with these shoes, and want the half size down.
Warren J. Dew
Forum Master
Ordered three pairs of shoes from Freed UK two mondays ago, and they arrived the following Friday.
I have to revise my statement above. I ordered the shoes on Wednesday. They arrived on Friday.
GGinrhinestones
Well-Known Member
Me too.
Me three. Just Googled...and I think I found my new jewelry vendor!
UPdate on Paoul experience.
Personal email from their customer service rep. Conversation about return -- you need permission to return, can't just stuff the shoes in Priority Mail and send 'em off. Permission granted instantly. I send shoes back, then decide I want to exchange them rather than have my card credited. Exchange handled beautifully.
Color me happy with Paoul!
Personal email from their customer service rep. Conversation about return -- you need permission to return, can't just stuff the shoes in Priority Mail and send 'em off. Permission granted instantly. I send shoes back, then decide I want to exchange them rather than have my card credited. Exchange handled beautifully.
Color me happy with Paoul!